Our Case Studies

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Improving Subscriber Churn and Experience With Media Cloud and Agentforce

Our client, a broadcasting company operating nationwide across television and a digital streaming platform, reached out to ProvidusCRM.

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Media CloudSales CloudAgentforce MuleSoft Apex Lightning Web Components (LWC)

Maintaining Platform Stability With Salesforce Managed Services

Our client, a telecommunication company operating across the EU, had their contact centre running on Service Cloud, with a customer self-service portal built on Experience Cloud.

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Service CloudExperience CloudApex Lightning Web Components (LWC)Flow

Migrating to Commerce Cloud and Unifying Customer Data Across Channels

Our client, a renowned D2C fashion retailer across Europe, wanted to migrate their store from a legacy ecommerce platform to Salesforce Commerce Cloud.

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Commerce CloudMarketing CloudData CloudMuleSoft Apex

Connecting Sales Agreements to Live ERP Data With Manufacturing Cloud

Our client, a manufacturer of heavy machinery and equipment for construction and mining sectors, was finding it difficult to manage long sales cycles, multi-year service contracts, and complex distributor relationships.

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Manufacturing CloudSales CloudMuleSoft Apex Lightning Web Components (LWC)Flow

Eliminating Technical Debt and Re-Architecting Salesforce for Scale

A B2B SaaS company offering workflow automation software to mid-market customers across the UK and North America needed a certified Salesforce consulting partner

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Sales CloudApexLightning Web Components (LWC)Flow

Improving Student Experience and Driving Lifecycle Visibility With Education Cloud

A higher education institution with over 28,000 students enrolled across various undergraduate, postgraduate, and continuing education programmes faced a major bottleneck.

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Education Cloud Experience CloudMarketing CloudApex Lightning Web ComponentsFlow

Implementing Financial Services Cloud with Agentforce

A UK-based bank reached out to ProvidusCRM, requiring a change to how their relationship managers prepared for client meetings and acted on cross-sell opportunities.

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Financial Services CloudAgentforce Data CloudMuleSoft Apex Lightning Web Components (LWC)

Migration to Salesforce With NPC & Marketing Cloud Implementation for a UK-Based Charity

ProvidusCRM worked with a charity foundation with over 60,000 active donors, running 14 fundraising campaigns in the UK per annum.

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Marketing CloudNon-Profit CloudExperience CloudApex

Health Cloud & Service Cloud Implementation for a Leading Hospital Network

A hospital network operating across multiple facilities in the UK and serving over 120,000 patients annually reached out to ProvidusCRM.

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Health CloudService CloudMuleSoft Experience CloudApex Lightning Web Components

Explore How We Align Your CRM Systems With Your Business Initiatives.

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OurOur CaseCase StudiesStudies

Trusted by.

Improving Subscriber Churn and Experience With Media Cloud and Agentforce

Maintaining Platform Stability With Salesforce Managed Services

Migrating to Commerce Cloud and Unifying Customer Data Across Channels

Connecting Sales Agreements to Live ERP Data With Manufacturing Cloud

Eliminating Technical Debt and Re-Architecting Salesforce for Scale

Improving Student Experience and Driving Lifecycle Visibility With Education Cloud

Implementing Financial Services Cloud with Agentforce

Migration to Salesforce With NPC & Marketing Cloud Implementation for a UK-Based Charity

Health Cloud & Service Cloud Implementation for a Leading Hospital Network

Explore How We Align Your CRM Systems With Your Business Initiatives.

OurOur CaseCase StudiesStudies

Trusted by.

Improving Subscriber Churn and Experience With Media Cloud and Agentforce

Maintaining Platform Stability With Salesforce Managed Services

Migrating to Commerce Cloud and Unifying Customer Data Across Channels

Connecting Sales Agreements to Live ERP Data With Manufacturing Cloud

Eliminating Technical Debt and Re-Architecting Salesforce for Scale

Improving Student Experience and Driving Lifecycle Visibility With Education Cloud

Implementing Financial Services Cloud with Agentforce

Migration to Salesforce With NPC & Marketing Cloud Implementation for a UK-Based Charity

Health Cloud & Service Cloud Implementation for a Leading Hospital Network

Explore How We Align Your CRM Systems With Your Business Initiatives.

Our Case Studies

Our Case Studies